li999 Privacy Policy
Your personal information is completely safe with us. Learn in detail how li999 collects, stores, and uses your information.
Introduction and Scope
Purpose of This Policy
li999 (referred to hereinafter as "we", "us", or "the platform") is a safe and reliable online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how your personal information is collected, processed, stored, and kept secure when you use the li999 website (https://li999.cam) and its related services.
By creating an account on li999 or by using our services, you agree to the terms of this Privacy Policy. This Policy is an integral part of our Terms and Conditions.
Scope of Application
This Policy applies only to li999's own platform and services. Third-party websites, payment gateways, and game providers are responsible for their own privacy policies. We have no control over and are not responsible for how those third parties manage data.
What Information We Collect
Information Provided at Registration
When you create an account on li999, you provide the following information:
- Full name
- Date of birth (for age verification — 21+ confirmation)
- Email address
- Mobile number
- Password
- Preferred currency (BDT / Taka)
Identity Verification Information (KYC)
As part of our verification process, the following may be collected from you:
- National ID (NID) or passport copy
- Birth registration certificate (where applicable)
- Proof of residence
- Proof of ownership of payment method (bKash, Nagad, etc.)
Transaction Information
A record is kept of every financial activity, which includes:
- Deposit and withdrawal amounts
- Payment method used (bKash, Nagad, Rocket, bank transfer)
- Date and time of transaction
- Transaction reference number
- Bonus and promotion usage
Automatically Collected Information
The following information is collected automatically while you use the platform:
- IP address
- Device type and operating system
- Browser type and version
- Cookies and session data
- Page view history and gameplay logs
- Login time and duration
Purpose of Information Use
li999 uses your information only for specific and legitimate purposes. The main reasons for our use of information are detailed below:
Account Management and Verification
Your personal information is used to confirm your identity, keep your account secure, and ensure age verification (21+).
Payment Processing
Financial information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, or bank transfer, and to maintain financial records.
Fraud Prevention and Security
IP and device information is analysed to protect against illegal activity, money laundering, and the creation of multiple accounts.
Customer Service
Your information is used to resolve any issues related to your account or transactions and to keep our 24/7 live chat service running.
Bonus and Promotion Management
Your gaming and transaction information is used to correctly deliver welcome bonuses, loyalty programme rewards, and other offers.
Service Improvement
Anonymised data is used to analyse platform performance, improve the gaming experience, and customise services according to user preferences.
Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small data files stored in your browser. li999 uses the following types of cookies:
- Essential cookies: Required for login sessions and security; without these the platform does not function properly.
- Functional cookies: To remember your preferences, language, and login details.
- Analytics cookies: To measure platform usage and improve service quality.
- Security cookies: To prevent fraud and unauthorised access.
How to Control Cookies
You can block or delete cookies from your browser settings. Please note that disabling essential cookies may cause some core features of li999 to stop working correctly, such as login sessions or transaction processing. For more details, visit our FAQ page.
Information Sharing with Third Parties
When We Share Information with Third Parties
li999 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in specific circumstances:
- Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket, etc.
- Game providers: Session information required to deliver gaming services (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.).
- Identity verification agencies: To complete the KYC process.
- Legal authorities: When required to comply with a valid legal claim or order.
- Fraud prevention agencies: To assist in investigating illegal activity.
Any third party is bound by a strict confidentiality agreement and may use your information only for the specified purpose.
Data Protection Measures
Technical Safeguards
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Use of TLS 1.2 and above
- Firewall and intrusion detection system
- Regular security audits and penetration testing
- Password hashing (bcrypt or equivalent technology)
Organisational Safeguards
- Only authorised staff can access sensitive information
- All staff are bound by confidentiality agreements
- Regular privacy and security training
- Rapid response plan in the event of a data breach
- Data processing agreements with third parties
What We Do in the Event of a Data Breach
If for any reason the security of your information is compromised and there is a possibility that your rights or interests may be affected, we will notify you by email as quickly as possible. At the same time, we will make every effort to limit any potential damage.
Data Retention Period
How Long Your Information Is Kept
li999 retains your information only for as long as it is necessary to fulfil the original purpose for which it was collected:
- Active account information: Retained for as long as the account remains active.
- Financial transaction records: Retained for the long term in accordance with legal and regulatory requirements.
- Closed account information: Necessary information is retained for a specified period after account closure to meet legal obligations.
- Cookies and session data: Automatically deleted when the session ends or the set period expires.
After a specified period, information is securely deleted or anonymised in such a way that you can no longer be identified.
Your Rights
As a user of the li999 platform, you have the following rights regarding your personal information. To exercise these rights, contact our support team.
Right to Access
You can request to find out what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, though this may not apply where legal obligations exist.
Right to Restrict Processing
In certain circumstances you can request that processing of your information be limited.
Right to Object
You have the right to object to information processed on the basis of legitimate interests.
Right to Portability
You can request to receive the information you have provided in a structured, commonly used format.
Protection of Minors
Prohibition for Those Under 21
li999 is a gaming platform for users aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has registered on our platform, we will immediately close that account and delete all collected information.
If you believe a minor is using our services, please contact us.
Policy Changes & Updates
Right to Modify Policy
li999 reserves the right to update or change this privacy policy as needed. In the event of any significant changes, we will notify you via your registered email address or through a notification when you log in to the platform.
If you continue to use our services after any changes, it will be assumed that you have agreed to the updated policy. Therefore, it is recommended that you visit this page regularly.
Contact Us
Privacy Inquiries
For any questions about this privacy policy, to exercise your rights regarding your information, or to submit a complaint, please contact us through the following:
Live Chat — 24/7 direct support in Bengali
We generally respond to your requests as quickly as possible. Complex requests may take additional time.
Related Documents
li999's privacy policy is part of our broader legal framework. Please also read the pages below for the complete picture: